Privacy Policy
This privacy policy is provided pursuant to Regulation EU 2016/679, “GDPR”, and describes how personal data of users who use the contact form on www.caracallo.eu are processed.
1. Data controller
The data controller is RMC Rappresentanze Marco Caracallo, with registered office at Via Caprera, 29 - 44121 Ferrara (FE), Italy.
Contact e-mail:
2. Personal data processed
Through the contact form, the website may collect data voluntarily entered by the user, such as name, company, e-mail address, country, business activity, request type and the content of the message.
The website may also process technical data necessary for the operation and security of the website, such as IP address, technical logs, date and time of submission, and information relating to the browser and device used.
3. Purposes of processing
Personal data provided through the contact form are processed for the following purposes:
- to respond to requests sent by the user;
- to provide commercial or technical information relating to the products and services offered;
- to manage any subsequent contacts connected to the request;
- to ensure website security and prevent misuse or spam.
4. Legal basis for processing
The processing of data entered in the contact form is based on the performance of pre-contractual or contractual measures requested by the data subject, as well as on the legitimate interest of the data controller in responding to requests received and protecting the website from abuse or spam.
5. Methods of processing
Processing is carried out using IT and electronic tools, adopting appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or unauthorised disclosure.
Data sent through the contact form are transmitted by e-mail to the data controller and may be stored in the website management system and/or in the e-mail systems used by the data controller.
6. Provision of data
The provision of data requested in the contact form is optional. However, failure to provide the data marked as mandatory may prevent the request from being sent and prevent the data controller from responding.
7. Disclosure of data
Personal data will not be publicly disclosed. They may be processed by technical service providers responsible for website management, hosting, IT services, e-mail services or security, within the limits necessary for the performance of their respective services.
The website is hosted on technical infrastructure provided by IONOS. Any additional technical service providers may process personal data exclusively for purposes connected to the technical management of the website and related services.
8. Transfer of data outside the European Economic Area
Where the use of technical services involves the transfer of personal data to countries outside the European Economic Area, such transfer will take place in compliance with the safeguards provided by the GDPR, where applicable.
9. Retention period
Personal data will be retained for the time necessary to manage the user’s request and, where necessary, for the period useful to manage any subsequent commercial, administrative or pre-contractual relationship.
Technical and security data will be retained for the time necessary to ensure the proper operation and security of the website.
10. Rights of the data subject
The user may exercise, in the cases provided for by the GDPR, the following rights:
- right of access to personal data;
- right to rectification;
- right to erasure;
- right to restriction of processing;
- right to object to processing;
- right to data portability, where applicable;
- right to lodge a complaint with the competent data protection authority.
To exercise these rights, the user may contact the data controller at the following e-mail address:
11. Use of data for marketing purposes
Data sent through the contact form will not be used to send newsletters or automatic promotional communications without the user’s specific consent, where required by applicable law.
12. Updates to this policy
This privacy policy may be updated in the event of regulatory, technical or organisational changes. Users are therefore invited to consult this page periodically.